FAQ
BUILD YOUR BASE AT HOME & BUILD YOUR BASE AT THE GYM
BUYING & ACCESSING THE GUIDES
ORDERS & PAYMENTS
TECHNICAL SUPPORT
- I can't see my purchased guide/workout
- The app is not working as expected
- My progress has been deleted
- How do I access my workouts?
- I haven’t received my login code
- What is my login?
SHIPPING
- Where does BASE BASIX ship from?
- How much does shipping cost and how long is it?
- I entered the wrong shipping address, can you help?
- Where is my order? Has it been dispatched?
- My order tracking is not updating
- Why is my order taking longer than specified?